Know where your container rates stand and gain trust from your shipping customers.
[On-Demand Webinar] Get the Latest Rate Trends on the Ocean Freight Spot and Long-Term Market
As afreight forwarder, you face various pressures in the shipping industry where you need to weigh customer loyalty versus margins versus competitive advantage. In many cases, your customers have stronger industry and market rate knowledge, and with no volume commitments, your relationship can be just transactional.
To maximize your ROI and grow revenue, procurement, RFQ and customer management as well as your sales development disciplines, need visibility into container rates to stay one step ahead. Freight rate data intelligence delivers efficiency where all freight forwarding departments operate in lock step.
Product procurement is fact-based where gut feeling takes a back seat. Due to a lack of transparency in the market, you struggle to know your position versus other freight forwarders. On the other side, customer-side procurement plays tough driving down prices where possible.
Xenetaequips you with market rate intelligence on target trade routes so you can measure profitability versus growth. Our real-time container rate database supports your pricing decisions to your customers and helps you focus on the impact ocean freight rates has on existing business and margin.
If you sit in the freight forwarder RFQ driver seat, the process may feel like a tedious and time-consuming guessing game. You have access to market intelligence, but it is outdated and static. You have no systematic way to measure carrier risk versus current container market rates.
Xenetaincreases your RFQ productivity with container rate data analytics available instantly. WithXenetasfact-based rate intelligence supporting your risk assessments on existing business, you can easily decide which business and which suppliers are the right ones for you.
Customer loyalty, exceptionalserviceand strong relationships arent easy to maintain in the shipping industry. Customers require constant transparency, the bestratesand over-the-top service. You must gain a competitive advantage and gain the trust of your customer in order to survive in this cut-throat industry.
Xenetaprovides current market rates movements giving you the transparency and market awareness your customers require. You can easily show your customers market rates for the awarded routes, or even better, show them rates to the non-awarded routes. You get a clear advantage against your competitors and gain customer trust during the contract period and beyond.
Value-based selling keeps customers for life. With tough competition from both traditional and digital freight forwarders, you need to differentiate your sales strategy. Shippers/BCOs are not only looking for competitive rates, but also a productive and efficient process. You need to take a consulted sales approach, show your market awareness and be better informed.
Xenetasocean freight rate data gives you the information you need to become a container rates market expert. You can easily keep transactional customers by showing themXenetasmarket rates on a regular basis. No need for constant RFQs and negotiations leading to time and cost savings.Xenetaprovides you with the tools to be a market-savvy industry sales professional.
In order to get the most value out of big data in the shipping and logistics industry, a company needs todetermine what they want to do: Reduce costs? Increase revenue? Optimize transit times? These are allserious strategic issues for both a shipper and a carrier, whose implementation, or not, affects profitabilityon every trade.
Seeing is believing. Find out how you can useXenetato gain a competitive edge and gain customer loyalty. Our experts will demonstrate theXenetaplatform in real time and visualize the current rates for the trade routes that matter to you. See the valueXenetacan bring to procurement, RFQ, customer management and sales development professionals in your freight forwarding company.